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Privacy statement

Privacy statement

This privacy statement applies to the Hotel Carat Grömitz Internet presentation. You will find information below about which data are collected when you visit and/or use our Internet presentation as well as how these data are used, processed and/or disclosed.

Responsible body within the meaning of data privacy law

DS-Rendite-Fonds GmbH & Co. Club- und Sporthotel Grömitz KG
Stockholmer Allee 53
44 269 Dortmund
 
Telephone: +49 (0)231 - 55 71 73-0
Fax: +49 (0)231 - 55 71 73-99

Data protection officer

Thilo Noack
Shared-IT GbR
SharedIT Professional GmbH & Co. KG       
ITSECURITY.DATENSCHUTZ.IT-EXPERTST 
+491776422164
M thilo.noack@sharedit-pro.de

Contact person for your rights

For assertion of the aforementioned rights or if you have any enquiries about use, collection or processing of your personal data, please contact:

Dieter Küpker

As the responsible body pursuant to the data protection provisions, we hereby undertake to protect our customers’ personal data and privacy and treat the latter confidentially. Your personal data are collected, saved, modified, transmitted, blocked, deleted and used based on the currently applicable statutory provisions, particularly the German General Data Protection Regulation.

We protect your data by technical and organisational security measures against access by unauthorised persons, accidental or intentional manipulation, destruction or loss.  

Access data

Personal data are collected via our website only to the extent that is technically necessary. When you visit our webpage, we store the IP address, date and time, the HTTP status code, the name of the accessed element (URL, file download, etc.), the data volume and browser information (user agent). The data collected are not allocated to specific individuals. We do not merge the collected data with data from other data sources.

We save this information for a period of 12 months.

This data processing is based on Art. 6 para. 1 lit. f) of the DSGVO (German General Data Protection Regulation) for protection of our legitimate interests, i.e. optimisation of our offer.

Collection and use of personal data in contact requests

Solely the personal data communicated by you will be collected and processed as part of a request via our contact form. The data transmitted by you as part of a contact request will be solely collected, processed and used for dealing with the matter of your enquiry. This also includes enabling third parties to provide services on our behalf, in particular those of a logistical nature. This includes for example disclosure to the Internet service provider commissioned with making our Internet presentation available. We follow the principle of data minimisation in this case. We only communicate the data that are absolutely necessary for actual processing. The data will continue to be used in order to be able to communicate with you. Apart from this, we will not disclose your personal data to third parties without your express consent, which can be withdrawn at any time.

We will store this information until you withdraw your consent. 

This data processing is based on Art. 6 para. 1 lit. a) of the DSGVO (German General Data Protection Regulation) in conjunction with the consent granted by you.         

Collection of personal data upon agreement conclusion and payment

When you make a hotel booking or purchase a voucher through our webpage, your contact and order data will be passed on to our internal booking department and accountancy. We use these data solely for execution of the contract.

If you decide on the “credit card” payment method, payment will be handled through our payment service provider TeleCash GmbH & Co. KG. During payment by credit card, your name, your address, your credit card data, your invoice number, your invoice amount and the article information as well as the language of the agreement and currency will be disclosed to TeleCash GmbH & Co. KG.

Matthias Bestwina

Sales Development Center – Value Added Services

TeleCash GmbH & Co. KG, Nelson-Mandela-Platz 18, 90459 Nuremberg, Germany
Telephone: +49 0911 945 8414

Fax: +49 069 530 5712 382

Matthias.Bestwina@telecash.de | www.telecash.de

We use your credit card data solely for processing payment of your order and do not pass this data on to third parties to an extent greater than that described here.

This data processing is based on Art. 6 para. 1 lit. b) of the DSGVO (German General Data Protection Regulation) for execution of the contract.

Collection and use of personal data for newsletters

If you consent to receive newsletters through our webpage, we record and use your name and email address in addition to other data voluntarily provided for sending a newsletter. The newsletter is usually sent once a month and contains information about our offers. Consent may be withdrawn at any time. The data transmitted by you as part of a contact request will be solely collected, processed and used for sending the newsletter. This also includes enabling third parties to provide services on our behalf, in particular those of a technical nature. This includes for example disclosure to the Internet service provider commissioned with making our Internet presentation available. We follow the principle of data minimisation in this case. We only communicate the data that are absolutely necessary for actual processing. Apart from this, we will not disclose your personal data to third parties without your express consent, which can be withdrawn at any time.

We will store this information until you withdraw your consent. 

This data processing is based on Art. 6 para. 1 lit. a) of the DSGVO (German General Data Protection Regulation) in conjunction with the consent granted by you.

Piwik web analytics tool

The “Piwik” web analytics service is used on our Internet presentation. Piwik saves information about your use of this webpage. Piwik uses cookies that are stored on your computer for this purpose (information about cookies can be found above in this privacy statement). The data stored in these cookies are analysed on our server in Germany. They provide us usage information about your use of our website (including your abbreviated IP address) which is stored for the purposes of usage analysis. We use these data solely for the purpose of optimising our internet presentation. Your IP address will be immediately anonymised before being saved. Furthermore, we do not merge the collected data with data from other data sources and do not disclose them to third parties.

Further information on how Piwik works can be found, for example, at the Schleswig-Holstein State Centre for Data Protection: https://www.datenschutzzentrum.de/tracking/piwik/20110315-webanalyse-piwik.pdf or on the Piwik webpage http://www.piwik.org

You can decide at this point whether you allow a unique web analytics cookie to be stored in your browser in order to permit the webpage operator to record and analyse various items of statistical data.
If you wish to decide against this, click on the following link to store the Piwik opt-out cookie in your browser.

Important note:

If you delete cookies from your computer, the Piwik opt-out cookie will also possibly be deleted. Piwik would possibly be reactivated in this case. You would need to perform deactivation again in this case.

If you need help in deactivating Piwik, please contact our support at the email address d.kuepker@hotel-carat.de.

We save this information for a period of 24 months.

This data processing is based on Art. 6 para. 1 lit. f) of the DSGVO (German General Data Protection Regulation) for protection of our legitimate interests, i.e. optimisation of our offer.

Google Analytics web analytics tool

Google Analytics, a web analytics service of Google Inc. (“Google”), is used on our Internet presentation. Google uses cookies. The information generated by the cookie about use of the online offer by users is generally transferred to and stored on a Google server in the USA.

Google will use this information on our behalf to assess use of our online offer by users, compile reports on the activities within this online offer and provide us further services associated with the use of this online offer and Internet use. User profiles under a pseudonym may be created from the processed data in this case.

We only use Google Analytics with enabled IP anonymization. This means that the users’ IP addresses are abbreviated within Member States of the European Union or in other contracting States of the Agreement on the European Economic Area. Only in isolated cases is the complete IP address transferred to a Google server in the USA and abbreviated there. The IP address transmitted by the user's browser is not merged with other Google data.

Users can prevent cookies from being saved by changing their browser setting accordingly; users can also prevent Google from collecting the data generated by the cookie relating to their use of the online offer and processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

Further information about Google’s use of data for advertising purposes as well as configuration and objection possibilities can be found on the Google webpages: https://www.google.com/intl/de/policies/privacy/partners/ (“How Google uses data when you use our partners' sites or apps”), http://www.google.com/policies/technologies/ads (“Advertising”), http://www.google.de/settings/ads (“Control the information Google uses to show you ads”) and http://www.google.com/ads/preferences/ (“Decide which ads Google displays”).

We save this information for a period of 26 months.

This data processing is based on Art. 6 para. 1 lit. f) of the DSGVO (German General Data Protection Regulation) for protection of our legitimate interests, i.e. optimisation of our offer.

Use of Google Remarketing

This webpage uses the Google Inc. remarketing function to present interest-based advertisements to website visitors within the Google advertising network. A so-called “cookie” is saved in the webpage visitor’s browser that makes it possible to recognise the visitor again when s/he retrieves webpages that belong to Google's advertising network. The visitor can be displayed advertisements on these pages that refer to contents that the user has previously retrieved on webpages using Google’s Remarketing function.
According to its own statements, Google does not collect any personal data during this process. If however you do not wish to use Google’s Remarketing function, it can always be deactivated by adjusting the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can disable use of cookies for interest-based advertising through the Advertising Network Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

We save this information for a period of 12 months.

This data processing is based on Art. 6 para. 1 lit. f) of the DSGVO (German General Data Protection Regulation) for protection of our legitimate interests, i.e. optimisation of our offer.

Duration of processing

We process your data only for as long as necessary to fulfil our agreement or comply with currently applicable legal regulations and maintain our relationship with you. We will inform you about the actual duration of storage of the data as part of the respective description of the individual data processing operation. If no precise indication of the duration of storage is to be found there, it means we are unable to indicate such a period because it depends on various individual factors (e.g. the term of the agreement, assertion of claims, etc.). In such cases, we take the principle of data minimisation and proportionality as the basis for the duration of storage. 

Business documents are kept for a maximum of 6 and 10 years in accordance with the requirements of the German Commercial Code and the German Internal Revenue Code.

Provided that you do not object and/or withdraw your consent, we will use your data to maintain and intensify our trustful business relationship to our mutual advantage.

Should you wish for deletion of your data, we will immediately delete the latter, provided no legal archiving obligations oppose this.

Your rights as an individual

You are entitled to:

-information about processing of your data

-rectification or deletion of your data

-restriction of processing thereof

-objection to processing thereof

-data portability

-withdrawal of your consent granted with future effect

-complaints before the data protection supervisory authority

Your competent supervisory authority is that of your place of residence. A list of all supervisory authorities can be found at https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

We hope that this information about assertion of your rights has been of further help to you. The persons mentioned above gladly remain at your disposal if you require any further information about the data protection provisions.

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